If you wish to use our Support Desk, please contact us as follows:
By telephone: +1 (647) 946-7816
By email: support@purbeckpgi.ca
If you are contacting us by email, please quote your policy number in any
correspondence and provide as much detail as possible
How to make a claim
If you wish to make a claim, please contact us as follows:
By email: CanadaClaims@markel.com
Please quote your policy number in any correspondence
How to cancel your policy
You can cancel your policy within the first 14 days of the policy being issued and
provided there is no claim to be paid, your premium will be refunded in full.
After the 14 day cooling off period, you can still cancel the policy at any time by
writing to us. You will be entitled to receive a pro-rata premium refund.
If you wish to cancel your policy, please contact us as follows:
By email: contact@purbeckpgi.ca
By telephone: +1 (647) 946-7816
Please quote your policy number in any correspondence
How to make a complaint
We take all complaints seriously and we will do our best to resolve all customers' problems promptly.
If you wish to make a complaint, please contact us as follows:
By telephone: +44 (0)20 7953 6020
By email: complaints@markel.com
By writing to: Legal and Compliance